Multi Site Facilities Management Partnership with Housing 21

Executive Summary

FastFix Plumbing & Property Maintenance delivers ongoing multi‑site facilities management for Housing 21 across several locations in Doncaster, Rotherham and Sheffield. This long‑term partnership showcases our capability to provide reliable maintenance, small works, and refurbishment projects for organisations that require consistent standards, rapid response, and multi‑trade expertise.

Client Overview

Housing 21 Sector:

· Retirement Living & Extra Care Locations

· Multiple sites across South Yorkshire Focus

· Safe, comfortable, well‑maintained homes for older residents

Housing 21 is a national provider managing thousands of properties across the UK. Their operational standards are high, with a strong emphasis on safety, accessibility, and resident wellbeing.

Contract Scope

Reactive maintenance — Plumbing, heating, electrical, joinery, drainage, painting and decorating and general building repairs.
Planned maintenance — Scheduled works to maintain compliance and asset longevity.
Small projects — Communal improvements, accessibility adaptations, and minor refurbishments including outdoor projects from fencing to gazebos.
Full refurbishments — Commercial and residential kitchens, bathrooms, staff rooms, wet rooms, flooring, redecoration, and layout alterations.
Compliance & safety — Ensuring every site meets regulatory and safeguarding standards.

Our Approach

Multi‑Trade Delivery

A single coordinated team handles all trades, ensuring consistency and efficiency across every site.

Resident‑Centred Working

Works are scheduled around resident routines, care visits, and accessibility needs to minimise disruption.

Clear Communication

Direct and consistent communication with scheme managers, transparent reporting, and reliable updates throughout each project.

Quality & Compliance

Every job is completed to professional standards, with attention to safety, durability, and long‑term value.

Key Outcomes

Improved comfort and safety for residents
Faster turnaround on urgent repairs
Consistent quality across multiple locations
Enhanced communal and outdoor spaces
Long‑term asset protection for Housing 21
A trusted FM partner delivering year‑round support

Why This Case Study Matters

This partnership demonstrates FastFix PM’s capability to support large, multi‑site organisations that require dependable, structured, and responsive facilities management. It highlights our strengths in: